Privacy Policy

Who we are

This website is operated by (“Best IPTV Canada”, “we”), . For privacy questions, contact us through the contact page.

Information we collect

• Orders: your phone number, email address, the plan you chose and your order code.
• Contact form: your name, email, optional province and your message.
• WhatsApp: messages you send us and your WhatsApp number.
• Technical data: basic server logs (IP address, browser, pages requested) kept by our hosting provider for security.

How we use it

To process your order, send your payment link and access details, provide support, remind you before your plan ends, answer messages, and keep the site secure. We do not sell your personal information.

Service providers

We use trusted providers to run the site and handle messages, including our website host (Vercel), our form-to-email service (FormSubmit), WhatsApp (Meta) and our payment processor. Some may store data outside Canada, including in the United States, where it may be accessible to local authorities.

Cookies and analytics

The site works without tracking cookies. If we add analytics, we will ask for your consent first and update this policy.

Retention

We keep order records for as long as needed for accounting and legal obligations, and contact messages for up to 24 months, unless you ask us to delete them sooner where the law allows.

Your rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for Québec residents, Québec’s privacy law (Law 25), you can ask to access or correct your personal information, withdraw consent, or ask us to delete it, subject to legal limits. You can also complain to the Office of the Privacy Commissioner of Canada or, in Québec, the Commission d’accès à l’information.

Changes

We will post any changes on this page with a new “last updated” date.